Community Manager
Overview:
Do you have a passion for creating an immersive customer experience? Do you want to be a part of a team that recognizes the work you do and the value you bring? If so, Lantower Luxury Living has an opportunity for you! We are not one to brag but with our team, it's hard not to! The Community Manager is responsible for effectively managing the operations of the property, overseeing quality service, and empowering our associates.
At Lantower, we are committed to setting you up for success and understand that investing in our associates is an important part of that.
That is why we offer a company-paid certification program on top of all our other incredible benefits listed below.
Career Advancement Opportunities Apartment Discount Vacation, Sick, and Holiday Pay Medical, Dental, and Vision Insurance Training and Development Paid Maternity and Paternity leave Life and Disability Insurance 401k plan with company match Associate Referral Bonus Program
Responsibilities:
Prioritize, assign and monitor daily activities, service requests, make-ready priorities and projects.
Oversee the conversion of telephone, email and walk-in prospects to leases.
Create an environment of cooperation, enthusiasm and professionalism among staff members.
Ensure compliance with management company personnel, operations policy and procedures and company standards.
Process and select new residents in accordance with the propertys resident selection system.
Collect rent, make all bank deposits, maintain account records and process final account statements.
Manage lease administration, including preparation of rental leases, move-in inspections and monitoring vacancy reports.
Track all property movement, such as prospects, traffic, applications, move-ins and move-outs.
Prepare and monitor a marketing plan and all advertising.
Plan, promote and implement an effective resident retention program.
Achieve budget goals regarding occupancy, expenses and NOI.
Qualifications:
3
years of related property management in the multifamily industry.
Class A property experience is required.
A minimum of an associates degree is required.
Proficiency in Microsoft Outlook, Word and Excel.
Knowledge of RealPage, Publisher, Picture Manager and OPS is a plus.
Analytically minded with the capability to use intuition and experience to complement data.
Ability to review, understand and report financial information.
Excellent interpersonal communication skills, including the ability to motivate and lead a team.
Able to multitask and meet deadlines in a timely and organized manner.
Must be able to tour the community with potential residents, which includes walking, standing, sitting and climbing stairs.
Must occasionally be able to lift up to 10 lbs.
Ability to drive when needed.
A valid drivers license and proof of liability insurance is required Lantower Luxury Living is very proud to be recognized as a certified Great Places to Work company.
Recommended Skills Administration Analytical Customer Experience Finance Interpersonal Communications Leadership Estimated Salary: $20 to $28 per hour based on qualifications.
Do you have a passion for creating an immersive customer experience? Do you want to be a part of a team that recognizes the work you do and the value you bring? If so, Lantower Luxury Living has an opportunity for you! We are not one to brag but with our team, it's hard not to! The Community Manager is responsible for effectively managing the operations of the property, overseeing quality service, and empowering our associates.
At Lantower, we are committed to setting you up for success and understand that investing in our associates is an important part of that.
That is why we offer a company-paid certification program on top of all our other incredible benefits listed below.
Career Advancement Opportunities Apartment Discount Vacation, Sick, and Holiday Pay Medical, Dental, and Vision Insurance Training and Development Paid Maternity and Paternity leave Life and Disability Insurance 401k plan with company match Associate Referral Bonus Program
Responsibilities:
Prioritize, assign and monitor daily activities, service requests, make-ready priorities and projects.
Oversee the conversion of telephone, email and walk-in prospects to leases.
Create an environment of cooperation, enthusiasm and professionalism among staff members.
Ensure compliance with management company personnel, operations policy and procedures and company standards.
Process and select new residents in accordance with the propertys resident selection system.
Collect rent, make all bank deposits, maintain account records and process final account statements.
Manage lease administration, including preparation of rental leases, move-in inspections and monitoring vacancy reports.
Track all property movement, such as prospects, traffic, applications, move-ins and move-outs.
Prepare and monitor a marketing plan and all advertising.
Plan, promote and implement an effective resident retention program.
Achieve budget goals regarding occupancy, expenses and NOI.
Qualifications:
3
years of related property management in the multifamily industry.
Class A property experience is required.
A minimum of an associates degree is required.
Proficiency in Microsoft Outlook, Word and Excel.
Knowledge of RealPage, Publisher, Picture Manager and OPS is a plus.
Analytically minded with the capability to use intuition and experience to complement data.
Ability to review, understand and report financial information.
Excellent interpersonal communication skills, including the ability to motivate and lead a team.
Able to multitask and meet deadlines in a timely and organized manner.
Must be able to tour the community with potential residents, which includes walking, standing, sitting and climbing stairs.
Must occasionally be able to lift up to 10 lbs.
Ability to drive when needed.
A valid drivers license and proof of liability insurance is required Lantower Luxury Living is very proud to be recognized as a certified Great Places to Work company.
Recommended Skills Administration Analytical Customer Experience Finance Interpersonal Communications Leadership Estimated Salary: $20 to $28 per hour based on qualifications.
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